Terms and Conditions

Last updated: 16/12/2025

1. Introduction

Welcome to NZO ENERGY Company,
These Terms and Conditions govern your access to and use of our website and online store, including any purchases made through our Shopify platform.
By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Nature of Business

NZO ENERGY is engaged in the supply and distribution of solar materials, including but not limited to:

  1. Solar mounting structures
  2. Electrical components
  3. Solar cleaning equipment
  4. Related accessories

Our online store is primarily for B2B (Business-to-Business) transactions.

3. Eligibility to Use

By using this website, you confirm that:

  1. You are at least 18 years of age
  2. You are acting on behalf of a business entity, EPC company, installer, trader, or authorized firm
  3. You are legally capable of entering into binding contracts under Indian law

4. Account Registration

  1. To place orders, you may be required to create an account
  2. You are responsible for maintaining the confidentiality of your login credentials
  3. All activities carried out through your account will be deemed authorized by you

NZO ENERGY reserves the right to suspend or terminate accounts in case of misuse, false information, or violation of these Terms.

5. Product Information & Pricing

  1. Product images, specifications, and descriptions are for reference only
  2. Prices are subject to change without prior notice
  3. All prices are exclusive of GST unless explicitly mentioned
  4. GST invoices will be issued as per applicable laws

We reserve the right to correct pricing or typographical errors at any time.

6. Orders & Acceptance

  1. Placing an order does not constitute acceptance by NZO ENERGY
  2. Orders are confirmed only after payment receipt and order confirmation
  3. We reserve the right to reject or cancel orders due to:
  4. Stock unavailability
  5. Pricing errors
  6. Payment issues
  7. Suspicious or fraudulent activity

7. Payments

  1. Payments must be made through approved payment gateways available on the Shopify platform
  2. NZO ENERGY is not responsible for payment gateway failures or delays
  3. Orders will be processed only after successful payment confirmation

8. Shipping & Delivery

  1. Delivery timelines provided are estimates only
  2. Shipping charges (if applicable) will be displayed at checkout
  3. Risk of loss passes to the buyer upon dispatch
  4. Delays due to logistics partners, force majeure events, or unforeseen circumstances are not the liability of NZO ENERGY

9. Inspection, Returns & Cancellations

Inspection

Customers are advised to inspect goods at the time of delivery.

Returns

  1. Returns are accepted only in cases of manufacturing defects or incorrect supply
  2. Claims must be raised within 48 hours of delivery
  3. Products must be unused and in original condition

Cancellations

  1. Orders once dispatched cannot be cancelled
  2. Cancellation before dispatch may attract administrative charges

10. Warranty Disclaimer

  1. Product warranties, if any, are provided by the respective manufacturers
  2. NZO ENERGY does not provide independent warranties unless explicitly stated
  3. Improper installation, handling, or misuse voids any applicable warranty

11. Limitation of Liability

NZO ENERGY shall not be liable for:

  1. Indirect, incidental, or consequential damages
  2. Loss of profit, business interruption, or project delays
  3. Incorrect installation or application of supplied materials

Our maximum liability shall not exceed the invoice value of the supplied goods.

12. Intellectual Property

All content on this website, including:

  1. Logos
  2. Text
  3. Images
  4. Designs

is the property of NZO ENERGY and may not be copied, reproduced, or used without written permission.

13. Prohibited Use

You agree not to:

  1. Use the website for unlawful purposes
  2. Attempt unauthorized access to systems
  3. Misrepresent identity or business credentials
  4. Disrupt website operations

14. Termination

We reserve the right to terminate or restrict access to our website or services without notice if these Terms are violated.

15. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in Gujarat, India.

16. Amendments

NZO ENERGY reserves the right to modify these Terms at any time.
Updated terms will be posted on the website and shall take effect immediately.

17. Contact Information

For any questions or concerns regarding these Terms, please contact:

NZO ENERGY
📧 Email: admin@nzoenergy.in
📞 Phone: 7304933774
📍 Address: Plot 146, GIDC Rd, near MIPCO Chowkdi, Narmada Nagar, Phase II, Bholav, Bharuch, Gujarat 392001.