FAQs

1. What does NZO Energy do?
NZO Energy designs, manufactures, supplies, and distributes solar Balance of System (BOS) products, electrical components, solar mounting structures, solar cleaning equipment, and related accessories for rooftop, commercial, industrial, and utility-scale solar power projects.

2. Which markets does NZO Energy serve?
We cater to PAN India customers as well as overseas markets, supplying products to EPC contractors, project developers, OEMs, and distributors.

3. Does NZO Energy manufacture products or trade them?
NZO Energy operates on a hybrid model. We offer in-house designed and manufactured products, along with select products sourced through qualified and audited brand tie-ups, ensuring consistent quality, reliability, and supply continuity.

Solar BOS (Balance of System)

4. What products are covered under Solar BOS?
Our Solar BOS portfolio includes module mounting accessories, end and mid clamps, rails, fasteners, cable management systems, earthing components, walkway systems, and other structural and mechanical accessories required for solar installations.

5. Are NZO Energy BOS components compatible with standard solar modules?
Yes. Our BOS components are engineered to be compatible with widely used framed solar modules and commonly adopted mounting systems across the industry.

6. What materials are used in your BOS products?
Depending on application and site conditions, we use high-grade aluminium (6063-T6), stainless steel (SS 304 and variants), hot-dip galvanized steel components, and engineered polymers. Material selection is based on structural strength, corrosion resistance, and long-term durability.

Electrical Components

7. What electrical products does NZO Energy supply?
We supply ACDBs, DCDBs, isolator switches, MCBs, SPDs, earthing systems, MC4-compatible connectors, solar DC and AC cables, lugs,enclosure boxes, and other electrical BOS components used in solar power plants.

8. Are your electrical panels compliant with standards?
Yes. Our electrical components and panels are manufactured and assembled in compliance with applicable IEC standards and relevant Indian standards. Compliance is ensured as per project specifications and customer requirements.

9. Can electrical panels be customized?
Yes. ACDBs and DCDBs can be customized based on inverter ratings, system voltage, protection philosophy, project specifications, and site conditions.

Solar Mounting Structures & Accessories

10. What types of solar mounting structures do you offer?
We offer mounting structures and accessories for industrial and commercial rooftops, ground-mounted solar plants, and customized applications based on site-specific requirements.

11. Are your structures designed for high wind loads?
Yes. Our mounting structures are engineered to withstand project-specific wind loads, including high wind-speed regions.

12. What surface finishes are available for structures?
Structures are supplied in hot-dip galvanized steel and/or aluminum. Or as per client requirements as agreed upon.

Solar Cleaning Equipment & Accessories

13. What solar cleaning equipment does NZO Energy provide?
We provide manual and semi-automatic solar panel cleaning equipment, cleaning brushes, water-fed pole systems, and related accessories suitable for rooftop and ground-mounted solar plants.

14. Are your cleaning systems suitable for large solar plants?
Yes. Our cleaning solutions are suitable for residential, commercial, industrial, and utility-scale solar installations.

15. Do your cleaning systems reduce water consumption?
Yes. Our cleaning equipment is designed to improve cleaning efficiency while optimizing and reducing water consumption, where applicable.

Quality, Compliance & Support

16. How does NZO Energy ensure product quality?
All products undergo defined quality control processes, including raw material verification, in-process checks, and final inspections to ensure reliability, safety, and long service life.

17. Do you provide technical support?
Yes. We provide pre-sales technical assistance and post-sales support related to product selection, system compatibility, installation guidance, and application-related queries.

18. Do you offer warranties?
Warranty terms vary by product category and are shared clearly at the time of quotation or order confirmation.

Orders, Logistics & Commercials

19. What is the typical lead time for orders?
Lead time depends on product type, order quantity, and customization requirements, if any. Standard products are generally available ex-stock or with short manufacturing lead times.

20. Can NZO Energy handle bulk and repeat orders?
Yes. We are equipped to handle bulk supplies, repeat orders, and long-term supply arrangements for EPC contractors and project developers.

General & Value-Added Support

21. How can I get a quotation from NZO Energy?
You can contact our sales team through our website or official communication channels with your detailed project requirements.
Phone: +91 73049 33774 / +91 73049 33779

22. Does NZO Energy undertake installation or EPC work?
No. NZO Energy is a product-focused organization and does not directly undertake installation or EPC services.

23. Does NZO Energy assist customers with EPC referrals?
Yes. Upon request, NZO Energy may connect end customers with experienced EPC contractors operating in their respective regions. This support is provided as a value-added, complimentary service. NZO Energy does not charge any referral fees and does not assume responsibility for EPC execution.

24. Where is NZO Energy located?
We operate from Gujarat and Maharashtra, with supply and logistics capabilities across India and international markets.