Privacy Policy

Last updated: 16/12/2025

1. Introduction

NZO ENERGY is committed to protecting the privacy and security of our customers, business partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

a) Personal & Business Information

We may collect the following information when you register, place an order, or contact us:

  1. Name
  2. Business / Company name
  3. GST number
  4. Email address
  5. Phone number
  6. Billing and shipping address

b) Transaction Information

  1. Order details
  2. Payment status
  3. Invoices and tax-related data

Note: Payment information is processed securely through third-party payment gateways. NZO ENERGY does not store your credit/debit card or banking details.

c) Technical & Usage Information

  1. IP address
  2. Browser type
  3. Device information
  4. Pages visited and interaction data

This data is collected automatically through cookies and similar technologies.

3. How We Use Your Information

We use the collected information to:

  1. Process and fulfill orders
  2. Generate invoices and comply with GST requirements
  3. Communicate order updates and service-related information
  4. Improve website functionality and customer experience
  5. Prevent fraud and unauthorized transactions
  6. Comply with legal and regulatory obligations

4. Cookies & Tracking Technologies

Our website uses cookies to:

  1. Enable essential website functions
  2. Improve performance and analytics
  3. Remember user preferences

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

5. Sharing of Information

We do not sell or rent your personal or business information.

We may share information only with:

  1. Payment gateway providers
  2. Logistics and delivery partners
  3. Shopify and related service providers
  4. Government authorities, if required by law

All third parties are required to maintain confidentiality and use the data only for intended purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to:

  1. Fulfill business purposes
  2. Maintain financial and tax records
  3. Comply with legal obligations

8. Your Rights

Subject to applicable laws, you may:

  1. Request access to your personal information
  2. Request correction of inaccurate information
  3. Request deletion of data (subject to legal retention requirements)

Requests can be made by contacting us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our website is intended for business users only and is not directed at individuals under 18 years of age. We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

NZO ENERGY reserves the right to update this Privacy Policy at any time. Changes will be posted on this page and will take effect immediately.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

NZO ENERGY
📧 Email: admin@nzoenergy.in
📞 Phone: 7304933774
📍 Address: Plot 146, GIDC Rd, near MIPCO Chowkdi, Narmada Nagar, Phase II, Bholav, Bharuch, Gujarat 392001.